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Seminar ''DEVELOPING NEW CUSTOMER EXPERIENCE" leading by Dr. Dominik Mahr starting in

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Seminar: DEVELOPING NEW CUSTOMER EXPERIENCE

ZSEM – BUSINESS ACADEMY 8-9 September, 2016 organizes a seminar DEVELOPING NEW CUSTOMER EXPERIENCE (advanced level) on the topic – understand the needs of your customer and designing their future experiences.

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TESTIMONIALS

DEVELOPING LEADERSHIP SKILLS, 22 MAY, 2015

„I definitely suggest attending this course since it gives a great opportunity to learn more about leadership from great teacher and share ideas with other participants.”

Ninoslav Čerkez, IN2 d.o.o.

HUMAN-CENTERED PRODUCT/SERVICE DESIGN, 4-5 JULY, 2016

“Practical ways, tools and methods how to stream value of ideas into measurable and structured way as base for decision making.”

Marijan Nöthig, Ferro-Preis

ASSESSMENT VALUATION OF COMPANY, 27 JANUARY, 2015

„Although I have many years of professional experience in finance, a seminar with professor Grubišić refreshes my knowledge about topics I am not familiar with on a daily basis.”

Dina Vasić, Zagreb School of Economics and Management

STRATEGIC SERVICE MARKETING MANAGEMENT, 1-2 OCTOBER, 2015

”Very nice experience. Great teacher and amazing facility in transferring knowledge.”  

Leila Štrus, Maistra

INFORMATION SECURITY IN BUSINESS COMMUNICATION, 27 JANUARY, 2015

 „We need more seminars in Croatia like this, extremely satisfied.”

Gordana Petrović, Agency for Science and Higher Education Zagreb

INFORMATION SECURITY IN BUSINESS COMMUNICATION, 27 JANUARY, 2015

„Extremely pleased with the whole program and recommend it to others.”

Vladimir Galić, the Ministry of Construction and Physical Planning

HUMAN CENTERED PRODUCT/SERVICE DESIGN, 4-5 JULY, 2016

“Practical ways, tools and methods how to stream value of ideas into measurable and structured way as base for decision making.”

Marijan Nöthig, Ferro-Preis

KEY ACCOUNT MANAGEMENT, 24 SEPTEMBER, 2014

„An interesting lecturer and very well designed program.“

Marijan Tržok, Ledo

MARKETING IN HEALTHCARE, 16 JULY, 2014

„Great examples from practice. Really useful seminar.”

Elada Višnić, Dentalna poliklinika dr. Jelušić

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