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About Summer Negotiations Program

Every summer, ZSEM hosts students from countries around the world during its Summer Negotiations programs. Participants of the program are undergraduate and graduate students who are interested in new experiences, motivated in learning about cross-cultural negotiating and resolving disputes from a renowned professor from the University of Michigan.

The program also provides participants an opportunity to fully enjoy their experience in Croatia, through sightseeing in Zagreb, a field trip during the weekend to Zadar and National Park Plitvice Lakes and a farewell dinner party. Students will visit  Zagreb’s culturally rich surroundings, the US Embassy and several local and international companies in Zagreb.

Top 5 reasons to apply for Summer Negotiations Program at Zagreb school of economics and management


  • Dates: 20 – 28 August, 2017
  • Complete the course ”Cross-Cultural Negotiations and Dispute Resolution”, taught by a professor from the University of Michigan and earn 4 ECTS credits
  • 5 company visits
  • 7 meals (5 lunch meals + 2 dinner meals)
  • Transportation to/from ZSEM’s campus & to/from companies
  • Full-day excursion to Zagreb’s vicinities, including a local winery
  • Weekend excursion to the Plitvice Lakes National Park and coastal city of Zadar
  • Rich social activities through ZSEM summer buddy program

View the detailed brochure of the program.

Inquiry about the Summer Negotiations program

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About the Course

The ability to negotiate effectively is an important skill in business.  This course emphasizes negotiation strategies and skills that will enable you to successfully negotiate business transactions and resolve disputes.  Among the specific topics in the course are cross-cultural negotiation, legal and ethical guidelines for negotiation, and psychological tools that increase your negotiation effectiveness. 

About the Professor

Siedel George Siedel, PhD, is Professor of Negotiation and Dispute Resolution at the Ross Business School and also teaches short versions of the course in EMBA and Executive Education programs around the world.He has also served on several boards of directors and as Associate Dean of the University of Michigan Business School. In the past he was a Visiting Professor at Stanford University and Harvard University. He has been elected a Visiting Fellow at Cambridge University‘s Wolfson College and a Life Fellow of the Michigan State Bar Foundation. As a Fulbright Scholar, Professor Siedel held a Distinguished Chair in the Humanities and Social Sciences. His research addresses legal issues that relate to international business law, negotiation, and dispute resolution.


Company visits

Description of potential companies to be visited during the program:

  • Franck

Franck Summer NegotiationsFranck is a Croatian coffee, tea and snacks company founded by Johann Heinrick Franck Söhne who immigrated from Ludwigsburg/Germany in 1892. Franck’s products include coffee, espresso, French fries, pistachios, popcorn and potato chips. Sales hover around $74 million through direct selling, being one of the sole hot beverage providers. Link to official website.


  • Podravka

Podravka Summer NegotiationsPodravka is a food company based in KoprivnicaCroatia. It produces the rather well-known product Vegeta, amongst thousands of other products in its diverse catalogue. Link to official website.


  • Five Agency

FIVE Summer NegotiationsFive is a company that had a dream of developing and designing amazing mobile apps, and became an agency of 100+ serving global clients from its offices in New York and Croatia. Link to official website.


  • United States Embassy in Zagreb

EmbassySeal_ZAGREBThe US Embassy is located in the South-East part of Zagreb. Students will have the oppotunity to meet employees as well as the US Marines.  Link to official website.


  • Bolfan Vinski Vrh winery

Bolfan Winery - Summer NegotiationsThe Bolfan Winery is an ecological estate, located in the Zagorje Hills just outside of Zagreb, which has a biodynamic philosophy of cultivation and wine production. The visit will include a tour of the winery’s cellar as well as wine-tasting. Link to official website

Tuition Fee



Tuition Fee

Payment Deadline

Fee for non-ZSEM students (not including students from ZSEM’s partner universities)

650.00 Euro

April 30, 2017

Fee for students from ZSEM’s partner university students

560.00 Euro

April 30, 2017

Fee for ZSEM students taking the course for credit

300.00 Euro

March 31, 2017


The tuition fee includes

3 hours per day of lecture
3 hours per day of company visits, including transportation
2-3 hours of guest lectures
7 meals (5 lunch meals + 2 dinne meals)
Guided walking tour of Zagreb
Full-day excursion to Zagreb’s vicinities
Weekend excursion to the Plitvice Lakes National Park & the coastal city of Zadar

The following are not included in the tuition fee

Administrative fees for:
– visa processing
– health insurance

Payment Methods

All payments must be made by Wednesday, June 8, 2016. After making the payment, please be sure to email the payment confirmation to .

  • For online payments:
    (where you must enter the amount in Kuna, please convert your currency according to the middle (mean) exchange rate of the Privredna Banka Zagreb (on the day of payment) which can be found on the following page: 
  • For direct bank payments:

    Euro payments made from abroad:
    Account name: Zagreb School of Economics and Management
    Payment purpose: SUMMER SCHOOL 2016 TUITION FEE-student’s_name
    Privredna Banka Zagreb, Zagreb, Croatia, 2500-021438;
    IBAN: HR 15 2340 0091 1100 7368 2
    Zagreb School of Economics and Management, Jordanovac 110, Zagreb 10000, CROATIA

    For payments made in Croatian Kuna (HRK), please use the following account number:
    Privredna Banka Zagreb, acc no: 2340009-1110073682


Accommodation is NOT INCLUDED in the fee. If you wish to stay at the same hotel as the 30 students from the University of Michigan who are participating in the program, please contact Marija Durakovich by email ( to request a reservation or inquire about costs.

Here is a list of resources that you can use to help you find accommodation:



 Apartment rental

Visa and Health Insurance


If students require a visa to enter Croatia, they are required to pay the total tuition fee in order to acquire

necessary documentation. In case their visa is denied for any reason ZSEM will return the payment after charging 10% of administrative costs. Postage costs are also incurred by applicants.

Health Insurance

All international students are required to have health & travel insurance from their home country prior to their arrival in Croatia. This type of insurance has to be valid in case any health services will need to be used while staying in Croatia. For students coming from the EU countries their EU health insurance card is valid under the stated terms&conditions.

Any questions and support that students may need prior to arriving and during their stay can be directed to the program coordinator, Marija Durakovich,

About Croatia

Read more about Zagreb and Croatia and other important information here.



Who can apply?

Students who are in their undergraduate studies, as well as students enrolled into graduate programs or MBA. Business professionals can also apply and attend the Summer Negotiations Program. 

Can master level students attend?

Yes, master students can attend and participate in the Summer Negotiations program.

I am 18 years old and just finishing high school. Am I eligible to participate in ZSEM Summer School?

We do not usually offer summer program for high-school graduates, but for more information on the other programs that ZSEM offers please contact our coordinators directly.

Do I need a visa to come study at ZSEM’s Summer Negotiations program?

For details whether or not you’re required to obtain visa to enter Croatia, please refer to the web page of Ministry of Foreign Affairs: All costs incurred upon application and issuance of visa is student responsibility.


What course is offered during the Summer Negotiations Program?

Students will listen to ‘Cross-Cultural Negotiations and Dispute Resolution’ during the Summer Negotiations Program.

Can I earn ECTS credits from the Summer Negotiations program?

Yes. Students will get 4 ECTS credits from completing the Summer Negotiations program.

How much studying will I have to do?

The course requires a light pre-reading assignment (sent to students by email before the start of the program) and a post-course assignment for which students are given several weeks to submit.

Will I receive a certificate at the end of the ZSEM Summer Negotiations session?

Yes, each student who has successfully completed the course will receive a course diploma as well as a grade transcript with a grade written on it. 

How many students are there in the program, and where are they from?

The program is capped at 60 students, 30 of which come from the University of Michigan’s Ross School of Business (USA), roughly 15 students from the Zagreb School of Economics and Management participate in the program, and a remaining 15 students come from around the world. To date, students from Russia, France, Germany, Mexico, Greece, Spain, Denmark, Japan and Pakistan have participated in the Summer Negotiations program.


Can I apply via e-mail?

No. Please apply using the online application form which can be found here: .

When is the application deadline?

Go to “Tuition fee” tab to see the payment deadlines. Please note that the date is subject to change as once the course fills up, the deadline closes.

What happens if I send the form more than once?

We will only take into account the last form you have sent.

I have a problem with the online application. What do I do? 

Technical problems, like our server not working (problems, maintenance periods), disturbances on the Internet or in your local network, happen. Waiting some time usually makes the problem go away. If you experience other internet related problems (web browsing, e-mail) the problem might be local or even specific to the computer. If nothing helps, drop us a note.

Fees and Payment

How much does it cost?

Please refer to the “Tuition Fee” tab.

Does the Summer Negotiations program offer any grants or subsidies?

No, the Summer Negotiations Program is financed exclusively by participant’s fee. 

My university has an exchange agreement with ZSEM. Do I still have to pay the Summer Negotiation course fee?

Yes, however, there is a discounted fee for students from ZSEM’s partner universities. Please refer to the “Tuition Fee” tab.

How can I pay?

Please refer to the bottom part of the “Tuition Fee” tab, under Payment methods.

If I should have to cancel my participation, will the fees I have already paid be refunded?

If you have paid the fee prior to the June 1 deadline, ZSEM will refund your money after deducting 10 % charge and banking fees. After this date, no refunds will be possible.

What other expenses will I have besides tuition?

Additional costs include, but are not limited to: accommodation, transportation to/from Croatia, and food, where meals are not included. The accommodation costs vary from 270 EUR to 350-400 EUR (per person, including overheads). .

How can I handle money?

The best way to handle money is to take both a credit card and a bank debit card with ATM capabilities. There are numerous ATM machines in Zagreb from which you can withdraw cash. All cards should be checked before leaving home. Furthermore, there are exchange offices at the Zagreb Pleso Airport and in the city center.


Where can I stay?

Accommodation is available at youth hostels, hotels or private apartments. No accommodation facilities are available on the campus. In case you need advice or assistance with accommodation, please refer to the “Accommodation” tab.


What are the rules and regulations governing my participation?

Students are expected to conduct themselves at all times in such a manner as to represent their home country and to facilitate the success of the Summer Negotiations program. Rules include but are not limited to the following: Students must be in class on time. The possession or use of alcohol and other drugs is strictly forbidden and will result in immediate dismissal from the program. Smoking is forbidden on School grounds. Students must dress appropriately for classes and excursions. 

Where can I find out more about Croatia and the Zagreb School of Economics and Management?

On the official ZSEM site as well as on this web page you can find useful information about Zagreb, Croatia, as well as School regulations. Please also refer to the “About Croatia” tab.


Will someone come and meet me at the airport? 

Flying into Zagreb: Upon your arrival in Zagreb Airport, you can take an airport bus to the Central Bus Station (Autobusni Kolodvor). This bus is operated by the company Croatia Airlines and the fare (one-way) is 30 Kuna which can be paid to the bus driver. Once arriving at the Central Bus Station (Autobusni Kolodvor), you can take a tram, taxi or walk to the city center and most hostels and hotels in that area.

Taking a bus to Zagreb: Upon your arrival at the Central Bus Station (Autobusni Kolodvor), you can take a tram, taxi or walk to the city center and most hostels and hotels in that area.

How can I manage transportation?

The best way to manage transportation in Zagreb is to buy a prepaid card for all means of public transportation (trams and buses). That is the easiest and cheapest way. Prepaid tickets can be purchased at various places around the city, including at the Tisak kiosks. Our coordinators will be happy to assist you with that information.


Does the Summer Negotiations program have insurance for its students?

No. We strongly recommend that all students obtain travel insurance prior to leaving their home country, especially students coming from non-EU states. 

What if I become ill or have an accident?

There are very good medical facilities, including an out-patient clinic and an internationally recognized hospital, situated very near to the School. All medical costs must be paid for at the time of service. Insurance claims must be filed by the patient with the health insurer in their home country.


Tuition Fee

Payment Deadline

Students not from ZSEM’s partner universities

650 €

June 16, 2017

Students from ZSEM’s partner university

560 €

June 16, 2017

ZSEM students taking the course for credit

300 €

June 16,2017


View the brochure: here


Read all testimonials: here


Have a look at the full video

Professor Siedel was extremely interesting and forced his students to think in new and creative ways. He was very engaging during our lectures and I loved the negotiation component to the class because it allowed me to apply skills learned in class in a practical negotiation simulation setting.

Peri Mendelson

University of Michigan, Ross School of Business

It is a must take for any student that has aspirations in a business world. Through this course you will understand that negotiations are part of everyday life and learn the tips and tricks how to perform better in those. Academic background and a practical approach makes it easy for a student to grasp the concepts and apply them whenever needed in future.

Petar Butorac

Zagreb School of Economics and Management

This expereince was one of the highlights of my college career. I had a chance to immerce myself in a new culture, learn valuable skills, and have a great time in the process!

Dan Chamness

University of Michigan, Ross School of Business

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