FAQ - Zagreb School of Economics and Management


Q: Are the programs accredited outside Croatia?
A: Yes, not only accredited by the Ministry of higher education in Croatia, the Zagreb School of Economics and Management is the first ever Croatian business school to receive the AACSB accreditation, enabling it to enter the exclusive club of the top 5% of the most outstanding business schools in the world. Founded in 1916, the Association of Advance Collegiate Schools of Business is the longest-serving international institution with the mission to advance quality management education worldwide through accreditation, thought leadership, and value-added services. It is worth noting that the exclusive club of accredited institutions include the renowned universities from across the globe, such as Harvard, Yale, Stanford, and many others; The Zagreb Schools of Economics and Management has passed the stringent criteria imposed on the best schools in the world.

Q: Why should I choose ZSEM for my MBA studies?
A: See this link

Q: Are the MBA programs oriented at international students?
A: Yes, the MBA programs have an international nature, which makes them suitable for people who want international mobility. ZSEM has distinguished faculty from Croatia and abroad, as well as lecturers who are managers in world renowned companies.

Q: Are there exchange programs during the MBA program?
A: Yes. MBA students have the opportunity to go on an international exchange program at more than 120 partner universities and business schools without paying additional tuition fees. For a list of our partner schools, click here.

Q: Can I study the MBA part-time?
A: Yes. Executive MBA is a part-time program designed for professionals who wish to develop skills and knowledge of the General MBA program and it offers a unique possibility to study at weekends without neglecting professional and family commitments.

Q: Will all my classes finish by the end of second semester?
A: Yes, in addition to that, students attending General MBA program have option to attend the classes during 2 year (4 semesters) period, if they so choose, with no additional tuition fee.

Q: Can I visit ZSEM before applying to its MBA program?
A: Yes, ZSEM welcomes prospective MBA students to visit its campus in Zagreb. If you are interested in visiting ZSEM, please contact the admissions office () to arrange your visit during which you can explore the campus, interact with other MBA students, faculty and administration. We can also arrange for you to sit in on a class.

Q: What if I can’t decide which MBA program is the best fit for me?
A: If you are unsure about which MBA program to apply to, ZSEM’s staff and faculty are here to help you. Please direct any questions you might have to the program directors (their contact information can be found on the website: http://mba.zsem.hr/).

Programme Structure & Teaching

Q: What are the program goals and learning outcomes?
A: Detail explanation of program goals, competences and learning outcomes can be read here.

Q: How are the courses structured?
A: The classes are taught in the form of structured lectures and case studies. Case analysis and discussions are an integral part of the classes as well as many projects and group work, field investigations and visits, and individual research and simulations.

Q: Are the programs fully taught in the English language?
A: Yes, all of the MBA programs are fully taught in the English language. The English language skills of the faculty, both ZSEM’s full-time professors and visiting faculty, are exceptional.

Q: Who will be teaching the program?
A: The MBA programs are taught by ZSEM’s full-time professors and visiting faculty, who spent ample time studying/working in an international business environment.

Q: Which literature is used in the programs?
A: All of the MBA programs are modern and use selected literature of renowned world and domestic authors (in English).

Q: Do students have an opportunity to learn about the external consulting projects and research activities undertaken by faculty?
A: Yes. Many faculty consulting and research activities are brought into the class in the form of case studies. Faculty frequently share their latest thinking in their electives as well as through additional lectures. A small number of students may also have the opportunity to work on a research project with a member of faculty as one of their electives.

Q: Does the teaching have a practical orientation?
A: As well as pursuing research in their own fields of interest, members of faculty often act as consultants and advisers to industry and government, and many hold directorships in a range of organisations or in some cases run their own businesses. These activities help to maintain the practical relevance of the School’s teaching and researchMuch of the School’s research is supported in some form by donor organisations with whom the School maintains especially close relationships. For example, in the finance and accounting area these include BAA, Bank of England, Barclays, Citibank, Credit Suisse, Solomon Brothers International, Tokai Bank and SG Warburg Group.

Q: Do I need a computer?
A: Yes. You must have access to a PC. We strongly recommend that you buy a laptop (notebook). We also have a wireless LAN in the School, enabling students to work in and around the campus.

Application Process

Q: When do the master’s programs start?
A: All of our MBA programs admit students who wish to begin in either the Fall or Spring Semester.

Q: What are the application deadlines?
A: The deadline for the on-line application for our General and Specialized MBA programs is 31.01.2016. All required application documents need to be submitted no later than 15. 02. 2016. Candidates who need to enroll into the pre-semester must complete the on-line application by 05.01.2016. and submit their application documents by 15.01.2016.

Q: When is the best time to apply?
A: ZSEM recommends that MBA candidates apply early as this will give both you and the admissions office enough time to complete the application process and process all of your application documents. Also, admitted students who need to find housing in Zagreb are also recommended to apply early in order to secure their admission well enough in advance to give them time to find suitable housing.

Q: Do I need a business background in order to be an eligible MBA candidate?
A: No. You do not need an undergraduate business degree to apply for the MBA program. We admit qualified candidates from all backgrounds since our programs are designed for individuals of all backgrounds.

Q: Which documents must I submit with my application (this question applies to international students and domestic students)?
A: We require that all MBA candidates submit the following:

  • Certificate (original or certified copy, certified translation into English or Croatian)
  • Passport / Certificate of Nationality (original or certified copy, certified translation into English or Croatian)
  • Diploma (or Certificate of Completion/ Verification of Degree if diploma has not yet been awarded (original or certified copy, certified translation into English or Croatian)
  • Transcripts of grades (original or certified copy, certified translation into English or Croatian)
  • Recommendation letter 1 in English
    (sent directly from the recommender by email or post mail, translated into English or Croatian)
  • Recommendation letter 2 in English
    (sent directly from the recommender by email or post mail, translated into English or Croatian)
  • Recommendation letter 3 in English (ONLY required if candidates GPA is lower than 3.5 or 70%)
    (sent directly from the recommender by email or post mail, translated into English or Croatian)
  • Curriculum Vitae in English
  • 2 photographs (4 x 6 cm)
  • Motivation essay/letter in English
  • Bank statement of other document/proof of your source of financing your studies at ZSEM
    • (dated no earlier than 1 month prior to sending your application, certified translation into English or Croatian)
  • Proof of payment (Receipt) of application fee in the amount of 150 EUR, paid to:

Zagreb School of Economics and Management
Jordanovac 110, 10000 Zagreb, Croatia
Wire transfer to: PRIVREDNA BANKA ZAGREB d.d. Račkoga 6, 10000 Zagreb, Croatia
IBAN: HR 15 2340 0091 1100 7368 2
*in Kuna, according to PBZ selling exchange rate on the date of payment in amount of 150,00 Euro
Q: Do I need to have documents that are not in the English (or Croatian) language translated?
A: Yes (see the answer to the previous question for a list of the documents that need to be translated). These translations must be certified or notarised English translations.

Q: Do I need to post mail my original documents if I am applying from outside of Croatia?
A: No. If you are an international candidate applying from outside of Croatia, you should e-mail us the scanned documents for review to . However, all of the required originals must be presented at the time of enrollment.

Q: Do I need to take TOEFL iBT / IELTS / PTE?
A: No. ZSEM does not require you to take an English language proficiency exam. However, during the application process, the admissions staff will take into consideration your level of English language knowledge since you must have a very good command of the language in order to successfully follow the program.

Q: What if I do not have the required 240 ECTS from my undergraduate studies?
A: If you have less than 240 ECTS from your undergraduate studies, then we can offer the program 4+5 which means that you will be taking a 1 year program at our Undergraduate studies and afterwards you can regulary enroll at ZSEM MBA program

Q: What are the admissions requirements for the MBA programs?
A: ZSEM’s MBA Admission staff takes into consideration all of the following when evaluating your application: your academic qualifications (you must have at least 240 ECTS from your previous degree), your level of motivation (as paid out in your motivation letter), and assessments of you by your recommenders. In the second part of the application process, we will further assess you by conducting an interview (possible via Skype) in order to help us determine your potential.

Q: Do I need work experience, or will you accept graduates straight from university?
A: No, you do not need to have previous work experience for any MBA programs, except Executive MBA, however, students who have some work experience will very likely have a more enriching academic experience, especially during classroom discussions and group projects.

Q: How will I know if an admissions decision has been made?
A: Application documents will be processed by the Commission for the MBA program and candidates who successfully pass the screening procedure will be called for an interview as the last step for admission. Enrollment will be done according to the schedule and candidates who will be invited for enrollment will be informed by the MBA administrator by e-mail.

Tuition Fees and Funding

Q: How much is tuition?
A: Tuition is the same for domestic and international students. The tuition fees for academic year 2015/2016 are as follows:
All MBA specializations except General MBA and Executive MBA: 10.400,00 Euro

  • General MBA: 11.400,00 Euro
  • Executive MBA: 12.400,00 Euro
  • Preliminary semester: 1.500,00 Euro

Q: What sources of funding are available to me?
A: Candidates who are in need of financial assistance are encouraged to search for scholarship and financing opportunities available to them in their home country or country of residence. Also, ZSEM has agreements with banks (ZABA, Erste) which offer very favorable credit conditions which free our students from a financial burden during their studies. After finishing the program, students are allowed to postpone the payment for up to 12 months. Maximum number of years for repayment is 10 years.

Q: Are scholarships available?
A: At the moment ZSEM does not offer scholarships, however, students may be eligible for any of the following discounts:

  • Payment in one installment to the ZSEM’s gyro account: 5%
  • Payment by a student loan: 5%
  • GPA in the completed undergraduate and graduate program 3,5 – 3,99: 5%
  • GPA in the completed undergraduate and graduate program 4,00 – 4,49: 10%
  • GPA in the completed undergraduate and graduate program 4,50 – 5: 15%
  • Citizens of Croatia and European Union (without dual citizenship) : 5%
  • Candidates with a minimum of 5 or more years of work experience: 5% (to be proved by an official certificate).
  • ZSEM alumni: 5%

A student may qualify for more than one tuition fee reduction, in which case they stack.

Q: Can I work while in school?
A: Yes, however, ZSEM cannot guarantee employment for its students. We will assist within our capacities to help you in your job search. Although the courses take place in the evening hours (from 5 pm – 9 pm), MBA students must take into consideration that the program is time consuming. Our Career center helps ZSEM students in finding a job placement during and after studies.

Q: Can I pay in installments?
A: Payments in installments by credit card is acceptable:

  • American Express – up to 6 installments without interest, or up to 36 installments if paid by a bank loan
  • Diners – up to 12 installments without interest
  • Mastercard, Maestro or Visa – a single installment.

Housing & Living in Zagreb

Q: Does ZSEM offer housing options for students?
A: Although ZSEM does not have its own dormitory facilities, we do assist students in finding suitable accommodation for the duration of their studies. Please send your inquiries to or visit the website www.homeinzagreb.com

Q: What housing options are available?
A: Our MBA students typically find accommodation in apartments around campus.

Q: What is an estimated budget for food and housing in Zagreb?
A: Room prices start around 200€+ utilities, up to 350€+ utilities for luxury apartments . Studios start from 300€+utilities.

Q: What can I expect in terms of student life in Zagreb?
A: Students considering living and studying in Zagreb can also expect to spend less money on living costs (accommodation, food, transportation) here since Zagreb is more affordable than many popular European study abroad destinations. Zagreb is also a very comfortable, safe, and easy-to-get-to city due to its ideal size (with some 800,000 residents), its great public transportation system and because it is very English language friendly. The Croatian capital is well known for its rich social and cultural scene, with a wide range of museums, restaurants, clubs, bars, cafes and shops to choose from, not to mention its picturesque Old Upper Town and many parks.It is ideally positioned for those who wish to travel to the Croatian coast (within a couple hours away) or to nearby European cities such as Venice, Budapest, Vienna & Munich, amongst many others.