About

Every year, ZSEM hosts students from countries around the world during its Cross-Cultural Negotiations program. Participants of the program are undergraduate and graduate students who are interested in new experiences, motivated in learning about cross-cultural negotiating and resolving disputes from a renowned professor from the University of Michigan. The program provides participants an opportunity to fully enjoy their experience in Croatia, through sightseeing in Zagreb, a field trip during the weekend to a coastal city and the National Park Plitvice Lakes and a farewell dinner party. Students will visit Zagreb’s culturally rich surroundings, the US Embassy and several local and international companies in Zagreb.

Summary

Dates: May 9-22, 2020
Complete the course ”Cross-Cultural Negotiations and Dispute Resolution”, taught by a professor from the University of Michigan and earn 5 ECTS credits
3 company visits
Welcome and farewell dinner
Transportation to/from ZSEM’s campus & to/from companies
Weekend excursion to the Plitvice Lakes National Park & the coastal city of Split
3 walking tours of: the capital city Zagreb, world renown Plitvice Lakes National Park and the coastal city of Split
Rich social activities through ZSEM summer buddy program

About the Course

The ability to negotiate effectively is an important skill in business. This course emphasizes negotiation strategies and skills that will enable you to successfully negotiate business transactions and resolve disputes. Among the specific topics in the course are cross-cultural negotiation, legal and ethical guidelines for negotiation, and psychological tools that increase your negotiation effectiveness.

Previous years of collaboration with the University of Michigan

August, 2015 Summer Negotiations

August, 2016 Summer Negotiations

August, 2017 Summer Negotiations

February, 2018 Cross-Cultural Negotiations

What students say about ZSEM?

David Coss

Its amazing and rare that one country has all the beauty in the world. I will never forget my travel experience in Croatia.
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Karolina Hajman

The program also involved trips to significant companies and factories in Croatia as well as a trip to the US embassy and the Croatian Chamber of Commerce. Combining the theoretical knowledge gained from lectures and learning about the experiences companies go through has really given me a deeper vision of how negotiations are done in the true business world.
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Vitor Duarte

Professors at ZSEM are great since they resort to several innovative teaching methods, and most of the times I was able to learn from their personal experiences on the market. All of these made me feel very interested in the courses I was taking at the time and made me want to go for further knowledge.
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Karolina Hajman

As a participant in the 2015 Summer Negotiations program, I can really say that this program was academically and socially a real deal. The academic aspect of the program was completely fulfilling, with lectures by George Siedel from the University of Michigan and other prestigious lecturers. The program also involved trips to significant companies and factories in Croatia as well as a trip to the US embassy and the Croatian Chamber of Commerce. Combining the theoretical knowledge gained from lectures and learning about the experiences companies go through has really given me a deeper vision of how negotiations are done in the true business world. As the program was held during the summer, it has also given participants and myself the opportunity to travel and meet new cultures as Croatia is one of Europe’s famous summer destinations. Although the program was only a week long, I can say that I learned a lot regarding negotiations and dispute resolutions as well as meeting friends for life from around the world.
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Alice Wang

I enjoyed meeting the students and interacting with them. I really got to see the different cultural aspects and meet students not only from Croatia but also from other countries around the world.
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Dan Chamness

This experience was one of the highlights of my college career. I had a chance to immerse myself in a new culture, learn valuable skills, and have a great time in the process!
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Mario Mrkša

I'm interested in negotiations and I wanted to learn more about it. Since the professor was coming from the esteemed faculty I knew it will be interesting and educational.
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Petar Butorac

The Summer Negotiations program is the must take for any student that has aspirations in a business world. Through this course you will understand that negotiations are part of everyday life and learn the tips and tricks how to perform better in those. Academic background and a practical approach makes it easy for a student to grasp the concepts and apply them whenever needed in future.
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Peri Mendelsohn

Professor Siedel was extremely interesting and forced his students to think in new and creative ways. He was very engaging during our lectures and I loved the negotiation component to the class because it allowed me to apply skills learned in class in a practical negotiation simulation setting
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Mario Santiago Steta Perea

It has been an amazing experience that exceeded my expectations. Both ZSEM and UM are great institutions that managed to build a high quality program. Visits to companies were a big plus.
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Elizabeth Waldvogel

I have enjoyed participating in the Summer Negotiations program, and thankful for the opportunity. Professor Siedel is a phenomenal lecturer and I loved seeing his teaching tactics and applications in a different culture.
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