Dominik Mahr, Ph.D.
Assistant Professor, Department for Marketing and SCM, Maastricht University (Netherlands). Dr. Mahr holds a Master’s degree in Services Management from Karlstad University (Sweden), a Master’s in Economics from the University in Mainz (Germany), and a Doctor of Philosophy in Applied Economics from the University of Antwerp (Belgium). During his time in the academia he has been affiliated with universities in Poland (Warsaw School of Economics) and the United States (University of Wisconsin-Madison). Dissertation title: Customer Co-Creation of Knowledge during the Innovation Process. His research centers on how firms co-create knowledge with their external environments, especially customers, for the development of new products and services. The research activities blend areas such as innovation management, customer participation in services, knowledge creation, information utility, and new communication technologies.
- Ludwig, Stephan, Ko De Ruyter, Dominik Mahr, Martin Wetzels, Lisa Brueggen, and Tom De Ruyck, “Take Their Word for It: The Symbolic Role of Linguistic Style Matches in User Communities“, forthcoming in MIS Quarterly (Impact factor 4.659)
- Moeller, Sabine, Robert Ciuchita, Dominik Mahr, Gaby Odekerken-Schröder, and Martin Fassnacht, (2013) “Uncovering Collaborative Value Creation Patterns and Establishing Corresponding Customer Roles”, Journal of Service Research 16(4), 471-487 (Impact factor: 2.732)
- Mahr, Dominik, Annouk Lievens and Vera Blazevic, “The Value of Customer Co-Created Knowledge during Innovation”, forthcoming in the Journal of Product Innovation Management (Impact factor: 2.109)
- Dominik Mahr, Nikos Kalogeras, Gaby Odekerken-Schröder, (2013) “A Service Science Approach for Improving Healthy Food Experiences“, Journal of Service Management, 24 (4), 435 – 471 (Impact factor: 1.864)
- Philips, Hilde, Dominik Mahr, Roy Remmen, et al. (2012), “Predicting the Place of Out-of-hours Care – A Market Simulation Based on Discrete Choice Analysis“, Health Policy, 106(3), 284–290, (Impact factor: 1.506)
- Mahr, Dominik and Annouk Lievens (2012), “Virtual Lead User Communities – Drivers of Value Creation for Innovations”,Research Policy, 41 (1), 167-177, (Impact factor: 2.508)
- Philips, Hilde, Dominik Mahr, Roy Remmen, et al. (2010), “Experience: the Most Critical Factor in Choosing After-hours Medical Care.” Quality and Safety in Health Care, 19 (6), 1-6 (Impact factor: 2.803)