Curriculum - Zagreb School of Economics and Management


Fall Semester

Recruitment and Selection5
Project Management5
Performance Measurement and rewards5
Measurement Application in HRM5
Strategies for Managing Human Resources5
Intercultural Transformational Leadership5


Staffing as a function is owned by Human Resources specialist and managers, but is successfully performed only by involving top management and executive level management in the pursuit of best staffing strategy, best human resources strategy, and ultimately in the pursuit of employer of choice status. Human Resources specialists and managers must possess specific knowledge and understand expert tools in order to strategically define, coordinate and manage staffing function. Such tools and knowledge comprise labor legislation expertise, market research skills, planning and budgeting competencies, recruitment tools expertise, interviewing skills, competencies in developing and using job and candidate assessment tools, competence in negotiating, etc. This course explains theoretical concepts and practical tools required in implementing and executing an effective staffing function (from recruiting and selecting new hires to managing their career growth and retention). Each topic will be introduced through a reading assignment (introduction to a specific topic, case study, discussion questions), which will set basis for a theoretical introduction to the topic. Each topic will be further elaborated by analyzing cases, solving problems and discussing experiences. Group project work will simulate real staffing manager job experience, together with role playing and in class presentations.


Efficient project management ensures that projects are done within deadlines and budgets, and achieve a satisfactory level of quality. The goal of the course is to introduce students to techniques needed for achieving these three goals. The basic issues and segments of project management that students will master are: the qualities of efficient project manager, typical responsibilities of a manager and a choice of a project, providing and developing projects; development of a detailed work and time plan as well as budget, creating a project team and keeping it together, managing, controlling the quality of the work on the project and risk management; communication between members of a project team, investors and managers; forecasting and avoiding potential problems; specific roles of support services (finances, marketing, procurement, IT support). The course introduces students to the basic concepts of project management. Effective management of projects ensures that they are completed on time, within budget and are of high quality. The aim of the course is to familiarize students with techniques needed to achieve these three goals. Basic topics and segments of project management that students will address in this course are: quality of an effective project manager, typical responsibilities of the project manager and project selection, preparation of the detailed work schedule and budget, creating a project team, management, quality control of the project; risk management and more


This course is designed to provide graduate students with a solid theoretical foundation in the principles of performance measurement and reward systems, as well as an understanding of related contemporary human resource management strategies, practices and issues.  Performance measurement and rewards systems are integral components of a firm’s overall human resource ‘system’. These important aspects must be horizontally integrated with a firm’s HR strategy as well as vertically integrated with a firm’s overall business strategy. Consequently, this course is positioned to build synergy with other HR and management courses in the curriculum. Students will get familiar with and demonstrate knowledge from the field performance measurement and reward systems in general. More specifically, they will gain knowledge about performance measurement in the context of strategic management, get familiar with types of performance measurement and learn about their application in the real world. Regarding reward systems, students will gain knowledge about different types of rewards and their management as well as demonstrate their own employee recognition program.


This course will prepare students for measurement in Human Resource Management (HRM). Upon the completion of the course students will understand the importance, complexity and challenges of measurement in HRM. They will also develop skills for designing different measurement methods, such as ratios, questionnaires, focus groups etc. Students will learn how to analyze and interpret quantitative and qualitative data, and how to present and use this data for decision-making in Human Resource Management. The course will consist of lectures, discussions, guest lectures by HRM professionals from business community, and a series of workshops. Students will have the opportunity to discuss differences between foreign and Croatian HRM practices. Furthermore, students will need to develop solutions suitable for their own work settings. Students will also participate in in-class discussions on different HR measurement topics and critically analyze and discuss Croatian HR measurement practices that will be presented by guest lecturers from the business community. Upon completion of the course students will be able to design a Human Resource metrics system for companies they work for. Students will design improvements in the HR metrics system of the companies they work for.


The goal of this course is to have students apply theory in a simulation game. Students will learn how recruitment decisions, employee promotions, education and other factors affect the market position of a company, and what are the consequences for employee motivation, employee turnover, etc. This course will contain the HR Management simulation. Goals of this course are for students to be able to comprehend the strategic fit of HR, strategic management and the organization, to recognize the applicability of HR practices to organization success/performance, to develop greater skill in decision-making, to understand ways of evaluating human resources and the effectiveness of HR practices.


This course examines the issue of leadership in the modern world in the light of the current global economic crisis, rapid economic development and underdevelopment in some countries and rapid globalization. The world is certainly in need of leaders who are able help transform organizations, communities and societies and who are able to work effectively with people inter-culturally and across cultures and/or sub-cultures, to encourage and facilitate creative problem solving, innovation and entrepreneurship, in order to meet the challenges of this uncertain and rapidly changing world. Students will discuss the importance of ethics and social responsibility in applying transformational leadership. They will discuss how important morality is for the followers. Also they will critically and analytically assess their work situations by choosing to work on the most appropriate project relating to their company or workplace. They will have the opportunity to critically and analytically assess the contribution of their peers during work groups. Students will also write a reflection paper where they critically and analytically ponder on what they have learnt while working on the project.


Spring Semester

Business Ethics, CSR and Sustainability6
Management of Change and Human Resources5
Graduate Thesis7


The first course, Management of Change and Human Resources, focuses on the micro aspect of change, as well as psychological resistance to change. In this course, you will cover the basic functions of human resource management by studying your own organization, by working with other, and by completing a project. You will also engage in an analysis of work places and job descriptions. The functions covered in this course include: recruiting, selection and introduction to the workplace, employee training, etc.


Various types of leadership are crucial for the survival of any given organization. With practical examples and role playing, this course places an emphasis on motivation, understanding, interpersonal relationships, and models of communication, change management, listening skills, team work, conflict solution, negotiating, time management, goal setting and organizational values. The students will study different literature from the general filed of leadership and management. They will link theoretical knowledge with real business cases. They will apply leadership theories to address and solve real-life business problems, drawing from various aspects of leadership and management.  And they will make classroom presentations about the strengths and weaknesses of various leadership approaches. The students will study leadership and management literature and thus acquire necessary knowledge that will help them complete their homework, pass their exams, make classroom presentations, exercise in role plays.


The course is based on the following concepts and management strategies: developing a capacity for strategic thinking, estimating alternatives, forecasts and management of strategic change; connecting different managerial disciplines; reactions to acquisitions, outsourcing, decreasing the number of employees, joint ventures, strategic mergers; development, coordination and managing financial, physical and human resources; strategy models, competitive advantage, strategic options.


In the Business Ethics and Corporate Social Responsibility Course, students will learn how to recognize moral dilemmas in business, fast formulation of solutions to these dilemmas, all in a transparent manner. Students will also engage in critical analysis of business cases and will learn to make transparent, ethical business decisions. The following concepts are covered in his course: ethical systems, ethical systems, ethical decision making in doing business- all in relation to customers, market, environment, procurement and international business. Furthermore, the place and role of a corporation will be analyzed in terms of its position with respect to culture, religion, tradition, government policy and legislation, etc.

What students say about ZSEM?

Vitor Duarte

Professors at ZSEM are great since they resort to several innovative teaching methods, and most of the times I was able to learn from their personal experiences on the market. All of these made me feel very interested in the courses I was taking at the time and made me want to go for further knowledge.

Sid Eshuis

I like best that it's a small school and also the teaching style - during lectures and seminars we work on real case studies. There's not too much theory and everything is very practice oriented, which is very different from my university back home.

Matea Sokolar

From the beginning I had very high expectations about the MBA program at ZSEM, including both the subject courses and the professors. The thing that I liked the most was the way of teaching, especially from the international professors who encourage each lecture to have discussions and where students are encouraged to give their opinions. I also liked that the professors gave real life examples in class. Another thing that I liked about the program is that in both semesters, there were many international students so I had the opportunity to make friends from all over the world.

Among top 5% of best business schools in the world

ZSEM among 200 of best schools in the world, among 60 of best in Europe

Leader in educating HR specialists